Archive for August, 2008

Choosing a new internet provider.

So when it comes to choosing an alternative to Comcast, the choice is a little more limited. Because of my internet troubles I have now chosen a new internet provider. AT&T DSL.

Well, I really only have 2 options for internet service- Comcast and AT&T. So when one service provider pisses me off, I have little choice. BUT it isn’t all that bad.

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I figured it out…

So I figured it out. At last. As you know, my cable experience has been less than stellar of late. My tv is frustrating (seriously the DVR is a POS). But my internet connection is what kills me. It is so flaky, and would randomly (or so it appeared) go out on me. I sometimes work from home, so when the internet dies – i have to relocate to a Starbucks. Not all bad, except I then have to pay for the internet as well as the coffee.

So the past few days have seen the internet drop out. It usually starts exhibiting issues around 3pm – slow downs etc. And then by 4 it is gone – only to reappear at about 7-8pm. I always plug my cable modem into every jack in the house to make sure it is not a line failure – and it never gets a signal. I have had Comcast out a few times – but they always show up in the morning. When it is working. The tech grumbles at me that if it ain’t broke he can’t fix it, and goes on his way. I can understand this, but doing nothing (a number of times) was starting to frustrate me.

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Dish vs DirecTv vs Comcast

So I recently sent my Perfect TV Service list to Dish, DirecTv and Comcast for them to comment on. I told Comcast, they have to try and keep me, and Dish and DirecTv they have to try and win my business.

Here is how each of them responded to my list. I grade each out of 3.

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Comcast now implements download caps

Comcast has announced they are now implementing download limits for their customers.

Now I use a lot of bandwidth per month, mainly as I sometimes stream test video through the internet from my place of work. This use is legal, but high bandwidth. I also back up my machines to amazon s3 storage -and with each full backup being around 150Gb… This is also legal, but high bandwidth. Now Comcast are saying we shouldn’t do this? Wow, so in reality you don’t get what you are paying for.

As you may have read, I have been having a whole boat load of troubles with my Comcast internet service. Comcast has already been implementing this limit, but has only now published it. I think this is the final nail in the coffin for Comcast, at least as regards to my use of them.